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Privacy Policy

Calais Custom Homes is committed to protecting your personal information and respecting your privacy. Our goal is to give you as much control and information as possible regarding your personal data and the use we make of it in the course of our business. We want to be a leader in providing comprehensive privacy information to our customers. In general, you can visit Calais Custom Homes on the Web without telling us who you are or revealing any information about yourself.

Calais Custom Homes Website Privacy Statement
Effective January 1, 2013

Calais Custom Homes is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Website www.calaiscustomhomes.com . Because this Website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

The TRUSTe program covers only information that is collected through this Website, and does not cover information that may be collected through software downloaded from the site. If you have questions or concerns regarding this statement, please notify our Web Administrator by sending an email to the Web Administrator via the Contact Us page of our site.

What Information We Gather and Track

There are times when we may need to collect information from you through our Website. This generally involves filling out forms so you can download information, request services, or otherwise make contact with our offices. If you register on our site, sign up for a Webinar, subscribe to any newsletter or email notifications we send occasionally to continue contacts and updates with our customers, etc.., we may request your name, job title, company name, address, email address, and phone number, information about your company and your interest in our products, among other items which may be necessary to provide you a high level of service.

Calais Custom Homes uses various methods to collect certain other kinds of information, including:

  • Cookies
  • Referring websites
  • IP & Domain addresses
  • Systems information

None of these methods can be personally identified with you, with the exception of "cookies", which can optionally store information that you may enter in forms on our Website, as described below.

A "cookie" is an element of data that a Website can send to your browser, which may then be stored on your system. It can be used to provide you with a tailored user experience. Some Calais Custom Homes pages use cookies. Cookies are used to better personalize the content, banners and promotions that you and other users will see. We may use the information to research and understand how our users' habits in the aggregate are similar or different so that we can enhance your experiences on our website or with our products and services. With your consent, cookies can optionally store information from forms that you fill out on our site so the next time you visit, you do not have to re-enter this information. For example, this would allow you to enter your zip code so the next time you visit, you can automatically see local content from your area. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. Calais Custom Homes does not require that you accept cookies. Some of our business partners (e.g., third-party tracking services) use cookies on our own site. We have no access to, or control over, these cookies.

A "referrer" is the information passed along by a web browser that references the Web URL you linked from, and is automatically gathered by our Web server. This information is used to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information. Your computer uses IP addresses every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer so that data (such as the Web pages you request) can be sent to you. Our Web server automatically gathers them. Calais Custom Homes will not use your IP address to attempt to identify your personal information.

System information we gather includes time, type of Web browser being used, the operating system/platform, and CPU speed. Your Web browser sends this information automatically when you are connected to a Website and is used only for broad demographic statistics. This information is used by Calais Custom Homes to identify broad demographic trends and may be used to provide information appropriate for your computer system. You will not be personally identified from this information.

We use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate (e.g., page views and traffic patterns) to improve the quality of information on this site.

What We Do With the Information We Gather and Track

The personal information gathered from the forms you fill out on our Website is used in one of three ways:

  1. to provide you with information about products, services, news and events;
  2. to allow you to download products;
  3. to gather broad demographic information about user trends.

Calais Custom Homes maintains a Company Directory and a Partner Directory. If for any reason a Company or Partner chooses to not have information listed in our directories, please contact our Web Administrator via the Contact Us page on our site with an email request to be removed.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

What We Do with Information Gathered When You Acquire Third Party Products
Calais Custom Homes will never sell, rent or disclose to third parties our users' personal information collected from the use of our website, except as described in this privacy policy. If you purchase a product or service developed or owned by a third party, Calais Custom Homes may provide to the product owner or licensor the same information you provided to us for the purposes of maintaining their client records.

Links to Other Sites

This Website may contain links to other sites that are not owned or controlled by Calais Custom Homes. Please be aware that Calais Custom Homes is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Website that collects personally identifiable information.

This privacy statement applies only to information collected by this Website.

Feedback, Submissions, and Comments

Calais Custom Homes assumes no obligations of any kind with respect to any feedback provided to the company. Any questions, comments, suggestions, ideas, concepts, techniques, data, materials or information ("Feedback") that you provide to us shall not be regarded as confidential. We shall be free to reproduce, perform, use, disclose, exhibit, display, transform, create derivative works from, and/or distribute any Feedback without limitation. Further, we shall be free to use any ideas, concepts, know-how, data or techniques contained in any Feedback for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products that incorporate such ideas, concepts, know-how, data or techniques.

User's Material

Although Calais Custom Homes may from time to time monitor or review bulletin boards, forums, discussions, postings, transmissions, and the like on our Website, Calais Custom Homes is under no obligation to do so and assumes no liability or responsibility arising from the contents of any such communications or for any defamation, error, inaccuracy, libel, obscenity, or profanity contained in any such communication. Site users are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening, or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Calais Custom Homes may change, edit, or remove any user material or conversations that are illegal, indecent, obscene, or offensive, or that violate our company policies in any way. Calais Custom Homes will cooperate with any law enforcement authorities or court order requesting or directing our company to disclose the identity of anyone posting such materials.

Communications to our Consumers

In addition to product and services updates, promotional and informational e-mails that Calais Custom Homes sends to its users from time to time that they have opted to receive on our registration page, we may, on occasion, invite you to participate in a focus group or send you postal mail. If you register with Calais Custom Homes on this site, we will send you a confirmation e-mail. We will also send you e-mail if you download products, services information, or white papers from this site, register to attend a Webinar, seminar, training and/or other event, or request to become a Calais Custom Homes Partner. If you would prefer to not receive any of these communications see "Choice/Opt-out."

Choice/Opt-out

Once you supply us with personal information, such as an e-mail address, Calais Custom Homes does not change the manner of usage of such information from its original purpose, unless we first obtain your informed consent. You may change your email preferences by contacting our company with such request, via the email dialog box located on the Contact Us page of our site.

Service-related Announcements

We will send you Service-related announcements on occasions, when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, or if we deem any particular update to an application we have provided to your company is in need of immediate attention for any reason whatsoever, we might send you an email. You may not opt-out of receiving these service related announcements that are not promotional in nature. Emails of this stature are typically associated with identified security and/or usability functionalities related to your applications we have provided, and are considered important communications which should be viewed by your comapny.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by clicking the “unsubscribe” link in any promotional or communications emails (excluding Service-related Announcement emails), or by sending a request via the Contact Us email dialog box.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Website, please Contact Us.

Changes to our Privacy Policies

We revise our Website Privacy Policy to keep it up to date with our products, services, and web pages. If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page.

Contacting Us About Privacy

If you have any questions about this privacy statement, the practices of Calais Custom Homes services, personnel, or this website, please Contact Us.

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